Privacy Policy
Effective Date: 1/Jan/2019
Votexh (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website (https://votexh.com) or use our VoIP services (“Services”). By accessing our website or using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Billing and payment information
- Address (for billing or service delivery purposes)
- Identification documents (if required for compliance purposes)
b) Usage Data
- IP address
- Browser type and version
- Operating system
- Pages visited on our website
- Time and date of visits
- Call logs (e.g., duration, timestamps, and call destination)
c) Device Information
- Device type (e.g., smartphone, desktop)
- Unique device identifiers
- Network connection details
d) Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and collect data about how you interact with our website. For more information, see our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our VoIP Services.
- To process billing, payments, and account management.
- To communicate with you regarding your account, updates, or customer support inquiries.
- To improve the functionality and security of our website and Services.
- To comply with legal and regulatory obligations.
- To prevent fraud, unauthorized access, or illegal activities.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in delivering our Services, such as payment processors or cloud service providers.
- Legal Authorities: If required by law or to comply with legal processes, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.
4. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing the personal information we hold about you.
- Requesting corrections to inaccurate or incomplete information.
- Deleting your personal information, where applicable.
- Opting out of marketing communications.
To exercise these rights, please contact us at billing@votexh.com
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Once no longer needed, we securely delete or anonymize the information.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing any information.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. International Data Transfers
If you are accessing our Services from outside [Insert Jurisdiction], your information may be transferred to, stored, and processed in a jurisdiction where data protection laws may differ. By using our Services, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with the “Effective Date” revised.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: billing@votexh.com
- Phone: +14699208864
